At FlagDesk, your privacy and the protection of your personal information is handled with great regard. The following will inform you on how we use and manage the information collected at our site.

Customer Information

Once you make a purchase, your name, shipping/mailing address, telephone number, email address and fax number are included in our customer file.

This information is used to ensure a quick, efficient flow of products and services to you.

This information may also be used for other purposes as outlined below.

Postal Addresses

FlagDesk may use your mailing address to send the FlagDesk catalog to keep you updated on our most current products and services.

You may elect to opt out of either of these uses of your mailing address by contacting us at 1-800-526-8183.

Email Addresses

Email addresses may be used to communicate information of interest to you about FlagDesk. This includes Order Shipment/Tracking Information or FlagDesk promotional emails. You may elect to opt out of any or all of these emails by contacting us at 1-800-526-8183.

Emails may be sent by FlagDesk or an authorized agent working for FlagDesk. All authorized agents operate with a confidentiality agreement. Information sent in this manner will always include "opt out" options.

Email addresses are never rented, sold or traded to third parties.

Other Uses of Customer Information

Customer information is also used for marketing and market research for FlagDesk. FlagDesk or an authorized agent working for FlagDesk may complete these activities. All customer information is kept confidential.

FlagDesk will share customer information with government agencies if required by law.


Web Site Security

The FlagDesk Web site is equipped with Secure Sockets Layer (SSL) technology. SSL protocol was developed by Netscape Communications Corporation to enable encrypted, authenticated communications across the Internet. SSL uses public key encryption mechanisms, one of the strongest encryption methods available to protect data sent over the Internet. SSL provides 3 important services, all using public key techniques: Privacy, Authentication, and Message Integrity. Customer information sent is not discernible to anyone except the recipient.

Browsers that support the SSL encryption technology are called secure browsers. Online orders to FlagDesk must be placed from a secure browser. Most Netscape Navigator (version 1.2 and later) and Microsoft Internet Explorer browsers (version 3.0 and later) are secure. Your browser will automatically enter the secure mode when you make purchases.

If you do not have a secure browser and would like to place orders, please review How To Order for alternative ordering methods. FlagDesk is not liable or responsible for any loss or damage resulting from the use of a browser that is not secure.

When accessing our online order entry system using a secure browser, one can feel secure transmitting credit card or other confidential information sent over the Internet.


Contact Information

Please contact us if you have any questions, concerns or comments.

Click here to contact our Internet Ordering Department, or contact us at:

Flag Desk Inc.
512 Central Ave.
Wilmette, IL 60091

Phone: 1-800-526-8183 or 1-847-256-2404
Fax: 1-800-409-0492 or 1-847-251-5009
Email: support@flagdesk.com

Note: We reserve the right to make changes to our privacy policy at any time without prior notification.